We are now using PayPal™ as our Merchant Account.
This will allow you to make payment from your PayPal™ account or a
credit card. Either way, the process of payment is through a secure
server. Please note: Your PayPal™ or credit card statement will
show a payment to BP Equine, the parent company of Vine Herbal USA.
To place an order on our website, just
click on the "ADD TO CART" button on the page of the product you want to
If you have questions regarding any of our products and services, you
can email us 24 hours a day, 7 days a week, at firstname.lastname@example.org.
Our Personal Guarantee and Return Policy
We pride ourselves
in the high quality of our products. Each product on this website has
been in use for many years in the UK and in our own barn/home before
being offered to you.
If you are not completely satisfied with a
product, simply return the unused portion and we will refund you the
item cost (we don't refund the shipping and handling charges).
want you to be 100% satisfied with our products or we refuse to keep
If you need to return something, please send an email to
Most orders ship the same day as ordered by United
States Postal Service (USPS) Priority mail and can be tracked. So if
you don't recieve your order in a few days, let us know and we'll find
out where it is.
Shipping charges are as close to actual charges as we can get. We charge
$6.95 for the larger items and $4.95 for the small creams.
Canadian shipments are sent Air Letter International and the S & H is
the same as for US customers. However, it will take longer than 3-4 days
to get to you because of the cross-over to the Canadian mail delivery
Other International shipments may require an additional shipping fee
depending on the country to which we are shipping.
Sales tax will only be assessed for orders that are
shipped within the state of New York (8 %). This is due to the fact that
our corporate office is in Mendon, NY. All other states and countries
Thank you for visiting Vine Herbal Products!